We accept a variety of payment methods including credit cards (Visa, MasterCard, and American Express), bank transfers, and PayPal. For large orders, we also offer invoicing options. Please contact us for details on the best payment method for your needs.

Orders can be placed via email at support@innolabinstruments.com or by calling our sales team. For bulk orders or custom requirements, please contact us directly to discuss your needs and receive a tailored quotation.

Yes, we ship internationally. Shipping costs and delivery times vary based on the destination. Contact us for specific details.

Our technical support team is available via email and phone. Visit our Contact Us page for details on how to reach us.

If you receive a damaged item, please report it to us within 48 hours of delivery. Provide us with photos of the damaged item and the packaging. We will arrange for a replacement or a refund, depending on your preference. Our team will also assist with the return shipping process.

es, all our products are designed and manufactured in compliance with international standards such as ISO, CE, and ASTM. This ensures that our equipment meets global quality and safety benchmarks.

Yes, we offer competitive discounts for bulk purchases. The discount percentage depends on the quantity and type of products ordered. Please contact our sales team with your requirements, and we will provide a customized quote that includes applicable discounts and special offers.